Frequently Ask Question

Add the products you want to your basket, check its contents, then enter your name, delivery address and phone number. Once you confirm, we contact you by phone or email to confirm the order. You can order without creating an account.
You can pay in cash on delivery, or online by bank card (Visa, Mastercard) through ChariPay, our secure payment provider. Bank transfer and payment in store when collecting your order remain available on request.
We deliver throughout Morocco. The usual lead time is 24 to 72 working hours after your order is confirmed, depending on your city and product availability. Any delivery charges are shown before you confirm the order.
Yes. You have 7 days from receipt to withdraw, under Law No. 31-08. The product must be complete, in its original packaging and in resaleable condition. Return costs are yours, unless the product is defective or does not match your order — in that case the exchange or refund is fully covered by us.
New products carry the manufacturer's or importer's warranty; the duration is shown on the product page or on the warranty document supplied with the product. It does not cover normal wear or damage from drops, liquid or repairs carried out outside the approved network. Refurbished and second-hand products are clearly marked, with their own warranty.
By phone on (+212) 0708-018388, by email at [email protected], or in person at Socoma, Rue Chajarat Al Ijjass, Marrakech 40150. Please quote your order number so we can help you faster.

اتصل بنا

Adresse : Socoma, Rue Chajarat Al Ijjass, Marrakech 40150
Téléphone : (+212) 0708-018388
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